Shipping & Delivery Policy
1. SHIPPING & DELIVERY POLICY
At Pouchie, we provide fast standard delivery to any address domestically and internationally. However, do note that we do not deliver to PO Boxes, military and restricted areas, and all naval port.
On the front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely.
Over $35 is free shipping.
2. ORDER STATUS & TRACKING
All orders will be processed and shipped within 3-5 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
3. INTERNATIONAL DELIVERIES
For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. (up to 30 days). However, rest assured that your order is safely on its way and may track its status here.
4. TAXES, DUTIES & TARIFFS
For all international orders, you may need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
5. MODE OF PAYMENTS
We accept payments via VISA/MASTER credit and debit cards, American Express, Apple Pay, and Paypal (orders over $35). We do not accept payments via ATM or inter-bank transfers.